Non-personally identifiable information
In addition to Personal Information, FLUENT-ADS may also collect information that is not personally identifying (e.g., type of Internet browser and computer operating system used; domain name of the website from which you came; number of visits, average time spent, pages viewed). This information is used by us to improve our website content, customer experience and business practices. We collect the following non-personally identifiable information:
Cookies are a technology that can be used to provide you with tailored information on a website. When you visit our website, we may store some information on your computer that ensures we recognize you the next time you return to our site. You can set your browser to off or to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Our Web site uses the following cookies: name=”*” value=”*” domain=”*” path=”*”
How do we protect the information we collect?
FLUENT-ADS takes precautions that are consistent with industry practices to ensure the security of your Personal information. We strive to protect your Personal Information from loss, destruction, falsification, manipulation and unauthorized access or disclosure.
How do we use the information we collect?
When you provide us with Personal Information, we use it to respond to your enquiries, process your transactions, provide you with access to certain information or to generally support our business relationship. This information may also be used to improve our website content, customer experiences and business practices. In some cases, FLUENT-ADS website contains links to other websites. FLUENT-ADS is not responsible for the privacy practices or the content of any websites other than its own.
We collect information for the following reasons:
- Completion and support of current activity
- Website and system administration
- Research and development
- One-time tailoring
- Pseudonymous analysis
- Pseudonymous decision
- Individual analysis
- Individual decision
- Contacting visitors for marketing of services or products
- Historical preservation
- Contacting visitors for marketing of services or products via telephone
How do we share the information we collect?
We may share your Personal Information with our affiliates and with our partners, including our subcontractors and other third-party providers, in order to support the uses mentioned above, and such third-party providers may follow different Personal Information practices.
How we use IP Tracking
We use IP Address tracking technology to identify businesses visiting our site and the pages that are being used. This helps us analyse data about web page traffic in order to develop and improve our website for business visitors.
Are there any exceptions?
FLUENT-ADS will only disclose your Personal Information, without your consent, if we are:
- Required to by law; or
- Must do so in support or protecting our own rights, such as to collect monies owed or to seek legal remedies.
In either case, FLUENT-ADS will only disclose the Personal Information to the extent required. We are not required to protect Personal Information that is publicly available.
Controlling your personal information and your rights
The GDPR safeguards the following rights for individuals:
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict¬†processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling.
We provide individuals with all the following privacy information:
The name and contact details of our organisation.
The name and contact details of our representative
The contact details of our data protection officer
The purposes of the processing.
The lawful basis for the processing.
The legitimate interests for the processing (if applicable).
The categories of personal data obtained (if the personal data is not obtained from the individual it relates to).
The recipients or categories of recipients of the personal data.
The details of transfers of the personal data to any third countries or international organisations (if applicable).
The retention periods for the personal data.
The rights available to individuals in respect of the processing.
The right to withdraw consent (if applicable).
The right to lodge a complaint with a supervisory authority.
The source of the personal data (if the personal data is not obtained from the individual it relates to).
The details of whether individuals are under a statutory or contractual obligation to provide the personal data (if applicable, and if the personal data is collected from the individual it relates to).
The details of the existence of automated decision-making, including profiling (if applicable).
When to provide it
We provide individuals with privacy information at the time we collect their personal data from them.
If we obtain personal data from a source other than the individual it relates to, we provide them with privacy information:
within a reasonable of period of obtaining the personal data and no later than one month;
if we plan to communicate with the individual, at the latest, when the first communication takes place; or
if we plan to disclose the data to someone else, at the latest, when the data is disclosed.
How to provide it
We provide the information in a way that is:
easily accessible; and
uses clear and plain language.
Changes to the information
We regularly review and, where necessary, update our privacy information.
If we plan to use personal data for a new purpose, we update our privacy information and communicate the changes to individuals before starting any new processing.
Best practice drafting the information
We undertake an information audit to find out what personal data we hold and what we do with it.
We put ourselves in the position of the people we’e collecting information about.
We carry out user testing to evaluate how effective our privacy information is.
Best practice delivering the information
When providing our privacy information to individuals, we use a combination of appropriate techniques, such as:
mobile and smart device functionalities.
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@Fluent-ADS.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Any changes to this policy will be posted in a timely fashion. Check back often for any updates or changes.
Suite 2 Monkey Puzzle House
Windmill Road, Sunbury on Thames
Middlesex TW16 7DT
Telephone: 0800 043 8838